Frequently Asked Questions
What payment methods do you accept?
Currently, we exclusively accept payments through PayPal. This ensures a secure and streamlined transaction process for all our customers.
Do I need a PayPal account to purchase?
While having an account is recommended, PayPal often allows guest checkouts with major credit or debit cards depending on your location. However, all processing is handled securely via the PayPal platform.
How can I track my order?
Once your handbag is dispatched, you will receive a confirmation email containing your tracking number and a link to monitor the delivery status.
Is my payment information secure?
Yes. By using PayPal, your financial details are never stored on our servers. PayPal uses advanced encryption and fraud prevention tools to protect your data.
Can I change my shipping address after an order is placed?
Address updates are only possible before the order has been processed. Please contact us immediately if you notice an error in your details.